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April 02, 2008
Soup Nazi Revisited
Soup Nazi
Seinfeld fans – like me – will never forget the Soup Nazi episode. Where Jerry, Elaine and George get ‘dissed’ and then get revenge on “The Soup Nazi”, the owner of the best soup place in Manhattan, who banishes customers for anything and everything: asking for bread to go with the soup; talking too loud in line, leaning on the counter while ordering.
Today, it might be good to apply some of those ‘good behavior principles’ when you check in for that family vacation flight to Forida, or the quick flight to that business meeting in Baltimore.
With no fanfare, the Department of Homeland Security is quietly applying long-tested, successful El Al Airlines security screening at major U.S. airports across the nation. One of those is to hire and place Federal “Human Behavior Specialists” behind ticket counters and in front of passenger check-in lines.
So you think that United or US Air customer rep with steely eyes is so friendly, concerned and helpful. As he/she asks you casual questions about the weather, or the kids back home. While he seems to be looking at whether your tie is straight, your slip is showing, or there’s a slight line of nervous sweat on your upper lip.
He may not be a airlines customer rep at all.
And if you don’t look right and act right, you may end up stripping in the search room instead of boarding that flight to Baltimore.
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